Contact

GoPlayTools is an independent tools website for content creators, and your feedback is part of how the site keeps getting better. Whether a tool behaves oddly, a guide is unclear, or you want to suggest something new, this page explains the best ways to reach us.

Email Us

The quickest way to reach the team is by email at playieego@gmail.com. We read every message ourselves and reply to all legitimate inquiries, usually within a few business days.

Feedback and Suggestions

We welcome all kinds of feedback and act on it where we can:

• Bug reports, so we can reproduce and fix the problem. Please include what you were doing, your browser and operating system, and what you expected to happen.
• Ideas for improving existing tools, such as a new export format, a platform preset or a batch option.
• Requests for new tools that fit the site's focus on quick, local image and video tasks.
• Corrections to our guides, so the platform sizes and formats we publish stay accurate.

Files Stay on Your Device

One thing is worth repeating before you write to us: every GoPlayTools tool runs entirely in your browser. The files you open are processed locally on your device and are never uploaded to us or stored on a server. We have no accounts and no user database, and closing the page clears any temporary data from the session.

Because files never reach us, we cannot access, recover or convert a file on your behalf. If something goes wrong, a clear description of what happened is enough for us to investigate.

Privacy When You Contact Us

When you email us, we use the conversation only to answer your question and never share it with anyone. Correspondence is kept only as long as needed to resolve the matter and then deleted, unless you ask us to keep it. Please avoid including sensitive personal information in your message.

We look forward to hearing from you.